| 000 | 00973pam a2200277 a 4500 | ||
|---|---|---|---|
| 003 | OSt | ||
| 005 | 20220626174640.0 | ||
| 008 | 981028s1999 njua b 001 0 eng | ||
| 010 | _a 98049946 | ||
| 020 | _a013676875X | ||
| 035 | _a(DLC) 98049946 | ||
| 040 |
_aDLC _cDLC _dDLC _dOSt |
||
| 043 | _an-us--- | ||
| 050 | 0 | 0 |
_aHD9981.5 _b.L68 1999 |
| 082 | 0 | 0 |
_a658.8 _223 _bLOS |
| 100 | 1 | _aLovelock, Christopher H. | |
| 245 | 1 | 0 |
_aService marketing: _bpeople, technology, strategy / _cChristopher Lovelock, Lauren Wright. |
| 250 | _a7th ed. | ||
| 260 |
_aUpper Saddle River, N.J. : _bPrentice Hall, _cc2011. |
||
| 300 |
_axvii, 414 p. : _bill. (some col.) ; _c29 cm. |
||
| 504 | _aIncludes bibliographical references (p. 388-396) and index. | ||
| 650 | 4 |
_aService industries _zUnited States _xMarketing. |
|
| 700 | 1 | _aWright, Lauren. | |
| 942 |
_2ddc _cBK |
||
| 955 | _apc20 to sa00 10-28-98; sc10 10-28-98; sc16 10-30-98; sc05 to DDC 11-05-98; CIP ver. se60 07-29-99 | ||
| 999 |
_c2534 _d2534 |
||